FAQ

Frequently asked questions

Nothing is more important to us than answering any questions which may arise or which remain unanswered after visiting our website.

You will find answers to frequently asked questions here. Left click on the individual questions to display the answer.

You can contact us directly about anything else you’re eager to know by clicking on the contact form on the bottom left.
We will get back to you as quickly as possible – sometimes we’ll be able to reply immediately, but sometimes you’ll need to give us a couple of days to get hold of any necessary information.
For all your holiday questions, one thing always holds true: Leading Campings is the right answer!

Getting there

If you enter this into your vehicle’s navigation system, you will have no problem finding your chosen destination.

Apartments

Some Leading Campings offer holiday homes/apartments. For details, please contact your chosen campsite direct.

Bathing facilities

For more details, please refer to the information boxes on the pages under the menu option “Camping destinations”.

Bungalows

Bungalows are free-standing holiday homes of different sizes, with separate bedrooms, a lounge area and a terrace. As with all accommodation for hire, bungalows are fully equipped with everything you need for a successful holiday – from kitchen utensils to garden furniture. All you need to bring along is your bed linen and hand towels (these can also be hired separately), and your holiday can begin.

Camping Card

For our Scandinavian partners, you will need a Camping Card Scandinavia. For more information, please refer to www.camping.se. A Camping Key Europe Card of ADAC includes the Camping Card Scandinavia.

Caravans

All Leading Campings offer superbly equipped pitches for campers with trailer caravans. In general you can choose between different categories of pitch. On request, you will find running water and drainage, a safe supply of mains electricity, TV hook-ups. Gas is supplied (if according to local laws).

Leisure activities

However, it is a hallmark of Leading Campings that no-one is forced to join in with the activities. Where there are discos, these are sound-proofed so as not to disturb the peace of other campers at night.

Coupons

please see "Vouchers".

Pets

At the following Leading Campings parks, no dogs are allowed:

Camping De Wildhoeve, Gelderland, Netherlands
Playa Montroig Camping Resort/Costa Dorada.

Cabins

At the Scandinavian Leading Campings, you will find well-equipped, solid holiday homes with everything you need for your holiday. Sometimes the cabins are disguised as a western town, sometimes they are traditional Nordic timber houses with thatched roofs.

Children and young people...

Unfortunately, unaccompanied teenagers cannot be accepted, unless the parents or legal guardians come to a written agreement with the relevant campsite in advance.

LeadingCard

Please show your LeadingCard on check in in order to get your personal advantages. And please show it again on departure in order to get your bonus points booked. Points cannot be credited afterwards, except of corrections of definitely wrong bookings which can be corrected within 30 days. We kindly ask for your understanding. Lost cards can be blocked by LeadingCampings. In case we block your card you will get a new one. LeadingCard costs 10 Euros. The point account on the card at the time of blocking will be transferred to your new card. Please ask the campsite where you have got your first LeadingCard or contact info@leadingcampings.com

Caravans for hire

Holiday-makers staying in hired caravans use the campsites’ sanitary facilities. For that extra bit of luxury, you can hire a private bath for the duration of your stay. The majority of Leading Campings offer this facility.

Mobile homes

Mobile homes are free-standing holiday homes which for planning reasons have a chassis. Although these are actually called maxi-caravans in Italy, mobile homes are considerably more spacious than caravans. Their width, in particular, gives a feeling of space. Mobile homes have separate bedrooms and their own bathroom. There is garden furniture on the plot in front of the mobile home. The accommodation is fully equipped with everything you could need for a pleasant holiday. You only need to provide bed linen and hand towels (these can also be hired separately) and your holiday can begin.

Quality

If you have just reason to complain, please let us know. Our guests are the measure by which we judge our work at Leading Campings.

Reductions

Please contact them direct or consult their list of tariffs on the web. Particularly good value overnight prices can be found outside high season.

Recreational vehicles

Some Leading Campings such as Wulfener Hals/Fehmarn, Havelberge/Mecklenburg lake district, Südsee-Camp/Luneburg Heath, Strandcamping Waging/Upper Bavaria, Dreiquellenbad/Lower Bavaria spa triangle, Strandpark De Zeeuwse Kust/Zeeland and CaravanPark Sexten/South Tyrolean Dolomites offer overnight pitches for RVs outside the entrance to the site. Please refer to the individual Leading sites under the menu option “Camping destinations” for details.

Environment

It is firmly embodied as an aim in the association’s charter. The Leading Campings’ parks are actually pioneers in Europe – no other group holds more environmental certificates on a national and European level. Some developments at Leading Campings serve as role models for other campsites, even whole regions. Our motto is that the conservation of resources and waste prevention must be achieved without compromising on comfort for our guests.

Vouchers

A few rules apply:

Vouchers cannot be redeemed for cash
Vouchers are valid for one calendar year from the date of issue, after which they expire.
Additional costs such as electricity, tourist taxes, environmental charges, any entrance fees/usage fees etc. must be paid in cash on site.
The vouchers are valid in the off-peak season. Please contact your chosen site before departure to confirm the off-peak periods. These dates vary from site to site.
A maximum of three nights can be spent at any one Leading Campings park using vouchers.

Winter camping

The following campsites can be recommended as particularly suitable for winter holidays or are close to skiing areas

Erlebnis-Camping Aufenfeld / Austria Zillertal Tyrol
Camping Hopfensee / Germany Bavaria Allgäu
CaravanParkSexten / Italy South Tyrol
Woferlgut / Austria Salzburger Land
Alpencamping / Austria Vorarlberg

The following sites are also open during the winter:

Camping Wulfener Hals / Germany Fehmarn Island / Germany
Strandcamping Waging / Germany Upper Bavaria
De Zeeuwse Kust / The Netherlands Zeeland
Dreiquellenbad /Germany Lower Bavaria Bäderdreieck
Südsee-Camp / Germany Luneburg Heath
La Marina / Spain Costa Blanca
Turiscampo / Algarve / Portugal

Please refer to the information boxes on these sites under the menu option “Camping destinations” for the exact opening periods.

Means of payment

If you wish to redeem a voucher which you have received from one of our partners in a draw or at a trade fair, please refer to the “Vouchers” section to find out how these can be redeemed.

Tents

Please refer to the description of your chosen site under the menu option “Camping destinations” for details of the arrangements for campers with tents.

Rooms

Some Leading Campings also offer rooms with hotel service; others, such as Wirthshof/Lake Constance Region, Strandpark De Zeeuwse Kust/Zeeland, Sportcamp Woferlgut/Salzburger Land, CaravanPark Sexten/South Tyrolean Dolomites and Union Lido/Adria/Veneto even offer a complete hotel in parallel to the camping business.

Opening hours

Please refer to the information boxes on the individual campsites under the menu option "Camping destinations" for the opening hours and details