
Your questions: Our answers for an unforgettable holiday
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Answers to the most frequently asked questions from our guests
Welcome to our FAQ page! Here you will find all the important information about your camping holiday at LeadingCampings: from booking and arrival to facilities and services to tips for unforgettable holidays.
So you can plan your holiday in a relaxed manner and always know what to expect.
So you can plan your holiday in a relaxed manner and always know what to expect.
Here you will find all the answers to your questions
Frequently asked questions and answers about your holiday with LeadingCampings:
Who is LeadingCampings and what is our goal?
LeadingCampings is an association of currently 47 independent and owner-managed camping and holiday resorts across Europe. Our common goal is to combine camping holidays of the highest standard with personality, quality and warm hospitality. Each site is unique, yet all members share the same commitment: to make your holiday a special experience.Which campsites and holiday parks are members of LeadingCampings?
LeadingCampings includes selected premium sites in the most beautiful regions of Europe: from the Atlantic to the Adriatic, from Denmark to Portugal. You can find a current overview of all member establishments on our website with practical filter functions.How are new members selected?
New members are only accepted after meeting strict quality criteria. These criteria include not only facilities and comfort, but above all genuine hospitality, innovative strength and an authentic holiday experience.What quality criteria apply to LeadingCampings members?
All LeadingCampings meet the highest standards in terms of cleanliness, service, safety, leisure activities, sustainability and gastronomy. Regular inspections and guest reviews ensure a consistently high standard.What distinguishes LeadingCampings from other camping associations or chains?
LeadingCampings is not a franchise, but a community of values shared by independent top-class sites. With us, you will experience genuine individuality; each member has its own character, but together we stand for premium quality, freedom and authenticity in camping holidays.Since when has LeadingCampings been in existence?
The association was founded in 1994 and is now considered the leading association of high-quality camping and holiday resorts in Europe.What makes LeadingCampings so special?
LeadingCampings stand for exceptional quality, a unique atmosphere and personal service. Here, camping close to nature and exclusive comfort come together, with spacious pitches, modern rental properties, extensive infrastructure and a wide range of leisure and service offerings.What services can I expect at LeadingCampings?
Whether it's well-maintained sanitary facilities, Wi-Fi, high-quality cuisine, wellness areas or leisure activities for children, every member meets the LeadingCampings standard: star-level quality combined with regional charm and a generous dose of hospitality.Is there a bonus or loyalty programme for guests?
Yes! With the LeadingCard, you collect bonus points with every stay, which you can redeem for attractive rewards. Further information can be found on the website.What are the benefits of being a LeadingCard member?
LeadingCard holders enjoy attractive benefits such as welcome gifts, bonus points with every stay and exclusive rewards. The card can be applied for online.What environmental and sustainability standards does LeadingCampings promote?
Sustainability is a central component of our philosophy. Many of our member sites invest in solar energy, wastewater treatment and regional supply chains. Our goal: holidays in harmony with nature and the future.Are there any awards or certificates for LeadingCampings?
Many of our members hold prestigious awards from the ADAC, ANWB, ACSI, environmental labels and other associations. These reflect the high quality and commitment of each individual campsite and holiday resort.In which countries are LeadingCampings located?
You can find LeadingCampings in ten European countries: Germany, Italy, Spain, France, Austria, Croatia, Portugal, the Netherlands, Luxembourg and Denmark.Which LeadingCampings are located directly by the sea or a lake?
Whether on the Mediterranean, the Atlantic or in the Alps, many of our members are located in idyllic settings by the water.Which campsites are particularly family-friendly?
All LeadingCampings offer extensive family facilities: playgrounds, children's entertainment, swimming pools and safe leisure areas.Are there quiet places for couples or wellness enthusiasts?
Many LeadingCampings have wellness and spa facilities, quiet areas for your caravan or motorhome, and rental accommodation ideal for two people, perfect for couples and those seeking peace and quiet.Which campsites offer luxury accommodation or glamping?
From high-quality mobile homes to luxurious glamping lodges: numerous LeadingCampings offer exclusive accommodation for guests who want to combine the highest level of comfort with nature. Discover the world of glamping at LeadingCampings.Are there any accessible campsites?
Yes, many of our member sites are barrier-free and have specially adapted sanitary facilities, parking spaces and accommodation.Can I take my dog on holiday with me to all LeadingCampings?
Dogs are welcome at most LeadingCampings, which often have special dog showers, exercise areas, dog beaches and sometimes even a dog pool.Which campsites are open all year round?
Some LeadingCampings are open all year round and also offer wellness or skiing holidays surrounded by nature in winter.Can I book my camping holiday directly via the LeadingCampings website?
You can easily put together your dream holiday from the member sites directly on our website and then be conveniently redirected to the campsite's booking page with just one click. This allows you to search and book conveniently around the clock.Are there any additional costs when booking through LeadingCampings?
No, the booking is free of charge for you. You pay directly to the campsite and holiday resort according to their terms and conditions.Will I receive confirmation directly from the campsite and holiday resort after booking?
Yes, you will receive your booking confirmation directly from the respective member company by e-mail.How can I change or cancel an existing booking?
Changes and cancellations must be made directly through the campsite or holiday resort where you made your booking. The relevant cancellation policy can be found on the campsite's website or in your confirmation email.What payment methods are accepted?
This varies depending on the campsite. You will receive further information about payment with your confirmation.Can I specify special requests (e.g. pitch location, arrival time)?
Yes, you can specify individual requests in the comments field when booking.How can I find out about current offers or discounts?
All seasonal specials and discounts can be found on our website and in the LeadingCampings newsletter.How can a campsite become a member of LeadingCampings?
Interested parties can find out more about our admission process in a personal meeting. The prerequisites are a high level of quality and the willingness to actively participate in the community.What are the benefits of membership for campsites?
Members benefit from international marketing, quality exchange, networking advantages and joint visibility on leading platforms.How does LeadingCampings support its members in marketing and quality assurance?
We offer training, benchmarking, joint campaigns and continuous quality audits to ensure that each member is strongly positioned for the future.What measures does LeadingCampings take to promote sustainable tourism?
Many of our sites rely on green energy, water-saving systems and recycling concepts. Sustainability is not a trend, but a responsibility we live by.How are guests informed about sustainable behaviour?
Our members raise awareness among guests through information material, workshops and information boards about treating nature and resources with respect at the respective campsites and holiday resorts.Does LeadingCampings support regional products or local businesses?
Regional cuisine, local supply chains and partnerships with craft businesses are an important part of our understanding of quality.How is my data protected when I make a booking?
Data protection is our top priority. Your personal data will only be transmitted in encrypted form and will only be used for the purposes specified in the privacy policy.Are cookies used on the website and for what purpose?
Cookies help us to optimise the website and improve your user experience. You can find details about this in our privacy policy.Where can I find the privacy policy and terms and conditions?
Our privacy policy and terms and conditions can be found in the footer of each page under the corresponding links.How can I contact LeadingCampings?
You can reach us by email at info@leadingcampings.com or via the contact form on our website.Is there a newsletter or blog for camping enthusiasts?
Yes! In our newsletter, we regularly share travel tips, news and exclusive offers relating to LeadingCampings.Where can I find the latest news or press releases from LeadingCampings?
You will always find up-to-date further information on our website.Do you have any further questions? With pleasure! Just send us an e-mail: info@leadingcampings.com
We look forward to hearing from you!
We look forward to hearing from you!
