Your questions: Our answers for an unforgettable holiday
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Answers to the most frequently asked questions from our guests
Welcome to our FAQ page! Here you will find all the important information about your camping holiday at LeadingCampings: from booking and arrival to facilities and services to tips for unforgettable holidays.
So you can plan your holiday in a relaxed manner and always know what to expect.
So you can plan your holiday in a relaxed manner and always know what to expect.
Here you will find all the answers to your questions
Frequently asked questions and answers about your holiday with LeadingCampings:
Who is LeadingCampings and what is our goal?
LeadingCampings is an association of currently 47 independent and owner-managed camping and holiday resorts throughout Europe. Our common goal: to combine camping holidays at the highest level with personality, quality and warm hospitality. Each site is unique and at the same time all members share the same aspiration: to make your holiday a special experience.Which campsites & holiday parks are members of LeadingCampings?
LeadingCampings includes selected premium campsites in the most beautiful regions of Europe: from the Atlantic to the Adriatic, from Denmark to Portugal. You can find an up-to-date overview of all member campsites on our website with practical filter functions.How are new members selected?
New members are only accepted according to strict quality criteria. It is not just facilities and comfort that count, but above all genuine hospitality, innovative strength and an authentic holiday experience.What quality criteria apply to LeadingCampings members?
All LeadingCampings fulfil the highest standards in the areas of cleanliness, service, safety, leisure facilities, sustainability and catering. Regular inspections and guest reviews ensure a consistently high standard.What distinguishes LeadingCampings from other camping organisations or chains?
LeadingCampings is not a franchise, but a community of values of independent top campsites. Each member has their own character, but together we stand for premium quality, freedom and authenticity on your camping holiday.How long has LeadingCampings been around?
The association was founded in 1994 and is now regarded as the leading association of high-quality camping and holiday resorts in Europe. Further information can be found here.How can I get in touch with LeadingCampings?
You can reach our team at any time by e-mail at info@leadingcampings.com or via the contact form on our website. We look forward to hearing from you!What characterises LeadingCampings in particular?
LeadingCampings stand for exceptional quality, an individual atmosphere and personalised service. Here, camping close to nature and exclusive comfort are combined with spacious pitches, modern rental properties, an extensive infrastructure and a wide range of leisure and service offers.What services can I expect from LeadingCampings?
Whether well-kept sanitary facilities, WLAN, high-quality catering, wellness areas or leisure activities for children, every member fulfils the LeadingCampings standard: quality at star level, combined with regional charm and a large portion of hospitality.Is there a bonus or loyalty programme for guests?
Yes, with the LeadingCard you collect bonus points with every stay, which you can redeem for attractive rewards. You can find further information at:What advantages do I have as a LeadingCard member?
LeadingCard holders enjoy attractive benefits such as welcome gifts, bonus points for every stay and exclusive rewards. The card can be applied for online.What environmental and sustainability standards is LeadingCampings committed to?
Sustainability is a central component of our philosophy. Many of our member resorts invest in solar energy, waste water treatment and regional supply chains. Our goal: holidays in harmony with nature and the future.Are there any awards or certificates for LeadingCampings?
Many of our members have received prestigious awards from the ADAC, ANWB, ACSI, environmental labels and other associations. These reflect the high quality and commitment of each individual camping and holiday resort.In which countries does LeadingCampings exist?
You will find LeadingCampings in ten European countries: Germany, Italy, Spain, France, Austria, Croatia, Portugal, the Netherlands, Luxembourg and Denmark.Which LeadingCampings are located directly by the sea or lake?
Whether Mediterranean, Atlantic or Alpine, many of our members are located in marvellous waterfront locations.Which campsites are particularly family-friendly?
All LeadingCampings offer extensive family facilities: Playgrounds, children's entertainment, swimming pools and safe leisure areas.Are there quiet places for couples or wellness lovers?
Many LeadingCampings have wellness and spa facilities, quiet areas for your caravan or motorhome and rental accommodation ideal for two people, perfect for couples and those seeking peace and quiet.Which campsites offer luxury accommodation or glamping?
From high-quality mobile homes to luxurious glamping lodges: numerous LeadingCampings offer exclusive accommodation for guests who want to combine maximum comfort and nature. Discover the world of glamping at LeadingCampings.Are there accessible campsites?
Yes, many of our member campsites are barrier-free and have specially adapted sanitary facilities, pitches and accommodation.Can I go on holiday with my dog at all LeadingCampings?
Dogs are very welcome at most LeadingCampings, and there are often special dog showers, exercise areas, dog beaches and sometimes even a dog pool.Which campsites operate all year round?
Some LeadingCampings are open all year round and also offer wellness or skiing holidays in the midst of nature in winter.Can I book my camping holiday directly via the LeadingCampings website?
You can put together your dream holiday directly on our website and are then redirected to the campsite's booking page with just one click. This allows you to search and book conveniently around the clock.Are there any additional costs when booking through LeadingCampings?
No, the booking is free of charge for you. You pay directly to the camping and holiday resort at their conditions.Will I receive a confirmation directly from the camping and holiday resort after booking?
Yes, you will receive your booking confirmation directly from the respective member company by e-mail.How can I change or cancel an existing booking?
Changes and cancellations are made directly via the booked camping and holiday resort. The respective cancellation conditions can be found on the campsite's website or in your confirmation email.Which payment methods are accepted?
This varies depending on the campsite, you will receive further information on payment with your confirmation.Can I make special requests (e.g. pitch location, arrival time)?
Yes, you can specify individual wishes in the comments field when booking.How can I find out about current offers or discounts?
All seasonal specials and discounts can be found on our website and in the LeadingCampings newsletter.How can a campsite become a member of LeadingCampings?
Interested places can find out more about our admission procedure in a personal interview. The prerequisite is a high level of quality and the will to actively participate in the community.What are the advantages of membership for campsites?
Members benefit from international marketing, quality exchange, networking advantages and joint visibility on leading platforms.How does LeadingCampings support its members in marketing and quality assurance?
We offer training, benchmarking, joint campaigns and continuous quality audits, for a strong, sustainable positioning of each member.What measures does LeadingCampings take for sustainable tourism?
Many of our locations rely on green energy, water-saving systems and recycling concepts. Sustainability is not a trend, but a responsibility we live by.How are guests informed about sustainable behaviour?
Our members use information material, workshops and information boards to make guests aware of the need to treat nature and resources with respect at the respective camping and holiday resorts.Does LeadingCampings support regional products or local businesses?
Regional cuisine, local supply chains and co-operation with craft businesses are an important part of our understanding of quality.How is my data protected when I make a booking?
Data protection is a top priority for us. Your personal data will only be transmitted in encrypted form and will only be used for the purpose stated in the privacy policy.Are cookies used on the website and for what purpose?
Cookies help us to optimise the website and improve your user experience. Details can be found in our privacy policy.Where can I find the privacy policy and terms and conditions?
You will find our privacy policy and general terms and conditions in the footer of each page under the corresponding links.How can I contact LeadingCampings?
You can reach us by e-mail at info@leadingcampings.com or via the contact form on our website.Is there a newsletter or blog for camping fans?
Yes! In our newsletter we regularly share travel tips, news and exclusive promotions about LeadingCampings.Where can I find the latest news or press releases from LeadingCampings?
You will always find up-to-date further information on our website.Do you have any further questions? With pleasure! Just send us an e-mail: info@leadingcampings.com
We look forward to hearing from you!
We look forward to hearing from you!
